Faasos (earlier Faaso's) has been in the market for four or five years and has been
expanding despite growing competition. The competition is just not from food
brands in this category but also from other fast food or convenience food brands,
both Indian and foreign, which are present in the market today; those being,
various brands of pizzas, kabaab rolls, savouries, biriyanis and other such
food items. Convenience food items of various kinds sold by local players, who
do not have a presence in cities and towns other than where they are situated,
also pose competition to Faasos; the convenience food market in
India is becoming more and more competitive; the consumer today enjoys a lot of
choice.
Earlier Faaso’s was present only in Pune and Mumbai (Bombay) but today it
has spread its wings to various other Indian cities such as, Delhi, Hyderabad,
Bangalore, Ahmedabad, Baroda, Chennai, Indore and Gurgaon. Recently Faasos
launched a mobile app to further grow its business, as is the trend these days;
to know more click here – ‘We are integrating WhatsApp ordering on our app’. The
brand seems to be really going strong and one of the factors responsible for
this is its advertising and other forms of communication with its target
customers. I had posted an article on February 4, 2013 on Faaso's earlier advertising campaign in this blog; click
here if you wish to refer to it. Since then and now I find that there have been
quite a few changes in what and how Faasos has been communicating with its
consumers, this has prompted me to write about Faasos once again.
The earlier Faaso’s advertisements (press advertisements and other print
material) which were created by ICOMO Advertising I Pvt. Ltd. used to be eye
catching and had light humour, the background used to be light yellow with a large
visual which was the centre of attraction; the food items shown looked
very inviting. The earlier ads were very attractive and though they did resemble
other food ads to some extent, such as those of pizzas; despite this Faaso’s
ads did have a certain distinctiveness.
The current ads are also created by the same advertising agency but look
very different from the earlier ads. Firstly the brand name FAASO’S has been
changed to FAASOS, the apostrophe has been dropped. The background is white
with text in black making the copy matter stand out, the food pictures are
smaller in size almost like thumbnails and there is no central food visual.
Even though the visuals of the food items are small in size, they still look
attractive against the white background. The focus of these ads is obviously
the app which Faasos is trying to popularize and also the fact that they now
offer breakfast, lunch, snacks and dinner and not just wraps. They have
continued with the whacky humour in the copy; in the ad below which I saw in The Times of India recently says that
because of the new Faasos app kitchen in a home has become redundant and therefore builders now no longer provide for a kitchen in homes they build. In the other
visual in the same ad it says that refrigerator sales have plummeted because
people prefer to order fresh food from Faasos using the app, so there is no
need to store anything in the refrigerator.
Faasos' target audience comprises busy young adults living in urban areas; using
humour three messages, shown below, have been clearly communicated effectively to the TA in
the current ad campaign:
- You need not cook at home because ordering food from Faasos is a convenient alternative, more so because of the app.
- You are assured of fresh food always so you do not have to store anything in the refrigerator.
- Faasos is not just about wraps, we now offer you a variety of food items for breakfast, lunch, snacks and dinner.
While the above claims are clearly made in the copy, the white background
of these ads gives a clean look; it conveys good quality and hygiene in a subtle
way. I am not saying that the current ad campaign is an improvement over the
earlier ad campaign; in the earlier campaign the yellow background helped in giving
the ads a ‘yummy’ or tasty look, while the present ads have a clean and hygienic
look. The overall look of the current ads is quite unique and does not see to
resemble any other food ad that I know of.
Brokeback days
The fault in our food
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